We are writing this letter to express our thanks and appreciation for the fine work you and your crew have done for us this month and to suggest that you use us as references for other jobs you will seek in the future. Feel free to bring prospective customers to see your work.
The flood damage repairs under the house have it looking better than before. The path graded into the hill and stone steps to the river will make it an easy access now. I've named the boulder wall "Promontory Point." The rip-rap and back filled area will save that part of the river bank.
The skill and care that went into our multiple projects was a pleasure to see. As I said, I have more to do next year and we will look forward to working with you again.
— Floyd & Lloyd - Consultants in Organization & Leadership Effectiveness, July 29, 1999, Warren, Vermont